Crisis Resources
Mental Health Outpatient
Madison County Mental Health
Walk-in M-Th 8am-3pm and 24/7 available by Phone 315-366-2327, Press Option 1
Mobile Crisis Assessment Team (MCAT)
- Madison & Onondaga Counties: 315-251-0800 or 988
- Oneida County: 315-732-6228 or 988
Substance Use Outpatient
Family Counseling Services
Madison County 315-280-0400
Child Care Assistance
- Child Care Council of Cornell Cooperative Extension 315-223-7850 ext. 223
- Madison County DSS 315-366-2211
- Oneida County DSS
315-798-5700
Housing Assistance
- Crisis Respite-Short Term: The Lotus House 315-280-0384
- Emergency Housing: Rescue Mission of Utica 315-735-1645 ext. 2151
- Oneida Housing Authority
315-363-8540
Family and Children’s Services
I.can
315-792-9039
Food Bank
Salvation Army of Utica
M-F 9am-3pm
315-724-8736
Grief Support
The Good News Center
Every Other Tues. 6pm-7:30pm
315-735-6210
Mental Health Crisis
Contact Community Service
24 hour Suicide & Crisis Hotline
315-251-0600
Psychiatry Services
- CPEP – St. Joseph’s Health Hospital 315-448-6555 or 911
- Upstate Medical Emergency Dept. 315-464-5631 or 911
Substance Use Crisis
Centers of Treatment Innovation (COTI)
518-487-4395
Addiction Services
NYS Addiction Services Helpline
1-877-846-7369 or Text “Short Coder” to 467369
(includes gambling)
Domestic Violence
Help Restore Hope Hotline 1-855-966-9723
Information and Referral
Contact Community Services – 211
